Managed Detection and Response vs MSSP

Advanced Threat Hunting and Response Services from Malware and IR Experts

Managed Detection and Response (MDR)

MDR is a cybersecurity service used to detect and respond to threats. The service can either be used to completely outsource detection and response capabilities or augment existing security teams. Unlike MSSPs, MDR services focus on detection, response and threat hunting rather than security alert monitoring.

Mdr 24/7 And The Skills Deficit

Security talent can be hard to locate and retain. The result is that many organizations struggle to add resources for more specialized and proactive elements of cybersecurity such as threat detection, threat hunting and response. Prevention is no longer enough, and detection and response must be equally prioritized, regardless of skills limitations.

Maximize ROI With MDR

Increasingly sophisticated tools and technologies have been developed to prevent, detect, and respond to evolving threats. However, these tools often require more experienced specialists to use them to their full potential. MDR ensures that this high-grade technology is used to its fullest to monitor, detect and respond to threats by industry professionals who understand it best.

Reduce Alert Fatigue

Alert fatigue occurs when teams are bombarded with such a high number of alerts that they lose their significance. This can mean important information gets overlooked. MDR takes this out of the equation and leverages technologies that can speed up the detection, investigation, and response to threats, while having dedicated professionals who can prioritize and investigate the alerts that really matter.

Reduce Risk, Respond Faster

MDR teams are often comprised of a team of highly experienced security professionals, forensic analysts, incident responders and threat hunters – combining this expertise with a deep understanding of the vendor technology often results in improved detection and response. This reduces adversary dwell time and limits data theft and other destructive actions.

MDR VS. Managed Security Monitoring

Buyers should be aware that an MSSP or Managed Security Monitoring service is often not the same as a Managed Detection and Response Service. The two are very different and this can sometimes lead to mismanaged expectations: MSSPs are reactive and vulnerability-centric in their approach, whereas MDR providers are proactive and threat-centric. The services differ in three fundamental ways: technology, expertise and relationship. Also, not all MDR providers are equal as there are different levels of capability, different tools used as part of the service, and varying levels of expertise across specialized skill sets.

  • Capability
    Fidelis MDR
    Other MDR Providers
  • 24x7 Threat Detection and Response
  • Integrated technology stack including Endpoint, Network and Deception
  • Proactively hunt for threats on your network and endpoints
  • Threat research and analysis included as part of base MDR offering
  • Conduct proactive investigations for unknown threats
  • Triage and remediation included in the same price and offering
  • Deep Session Inspection to thoroughly analyze network traffic and metadata
  • Tight integration with Deception to create breadcrumb trails and leverage Windows AD to misdirect and gather information on attackers
  • Non-intrusive terrain-based visibility
  • Access to technology included in the service (Not just report portal)
  • Intelligence-based Threat Detection (IOC’s, IOA’s, behavior anomalies, 3rd party intel)
  • Team of seasoned Threat Detection experts available via phone, email, text
  • Manage Firewalls, IPS and security infrastructure

Fidelis MDR: Combining Industry Experts with Industry Leading Technology

Endpoint Detection and Response

Network Detection and Response

Cloud-based Sandboxing


Threat Intelligence

Incident Response

What Customers Are Saying

“We’re able to observe more – more aspects, more activities and more methods used during an attack. Thanks to Fidelis our security dramatically changed.”

Marek Laskowski, IT Director, DZP

Effortless implementation with immediate visibility and results

“The deployment was effortless and involved no downtime for our production network infrastructure which was a major benefit for our organization. The vendor in my own opinion went above and beyond with their training which was originally supposed to be the general administration and “how to”….

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Protect your Network with Military Grade Capabilities

“I’ve been running Fidelis Network for over 8 years and I continue to be impressed with the capabilities and improvements every day. It’s still one of the primary systems used to protect network and email traffic for many companies.”

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Highly Recommended Product and Company

“This vendor has gone above and beyond what others have done for us in the past to ensure that we are using the product to its fullest potential. They took the time to understand our unique environment and were able to deliver a solution that fits our model. Support has always been top notch and…

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What Experts Are Saying

“One of our favorite takeaways from using a platform such as Fidelis Elevate was being able to exercise the concept of holistic visibility, meaning the environment is ingested, analyzed and treated as a single unit. Holistic visibility allows for threats to be analyzed and neutralized faster,...
Matt Bromiley, Analyst
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“We found that Fidelis Endpoint offers organizations a robust capability for gaining high level insights into the state of their various endpoints, while also offering drilldowns into key granular details that are crucial for effective detection and response. But perhaps our biggest highlight,...
Matt Bromiley, Analyst
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