Managed Detection and Response

Managed Detection and Response (MDR) is a cybersecurity service used to detect and respond to threats. The service can either be used to completely outsource detection and response capabilities or augment existing security teams. Unlike MSSPs, MDR services focus on detection, response and threat hunting rather than security alert monitoring.

Mdr 24/7 And The Skills Deficit

Security talent can be hard to locate and retain. The result is that many organizations struggle to add resources for more specialized and proactive elements of cybersecurity such as threat detection, threat hunting and response. Prevention is no longer enough, and detection and response must be equally prioritized, regardless of skills limitations.

Maximizing Roi With MDR

In response to advanced attacks, cybersecurity vendors are creating increasingly sophisticated tools and technologies to prevent, detect, and respond to evolving threats. These tools often require more experienced specialists to use them to their full potential. With MDR, an organization can access the high-grade technology – and trust that it is being used to its fullest to monitor, detect and respond to threats by the industry professionals who understand it best.

Reducing Alert Fatigue

Alert fatigue occurs when teams are bombarded with such a high number of alerts that they lose their significance. This can mean important information gets overlooked. MDR takes this out of the equation and leverages technologies that can speed up the detection, investigation, and response to threats, while having dedicated professionals who can prioritize and investigate the alerts that really matter.

Reduce Risk, Respond Faster

MDR teams are often comprised of a team of highly experienced security professionals, forensic analysts, incident responders and threat hunters – combining this expertise with a deep understanding of the vendor technology often results in improved detection and response. This reduces adversary dwell time and limits data theft and other destructive actions.

MDR VS. Managed Security Monitoring

Buyers should be aware that an MSSP or Managed Security Monitoring service is often not the same as a Managed Detection and Response Service. The two are very different and this can sometimes lead to mismanaged expectations. The two services differ in three fundamental ways: technology, expertise and relationship. Depending on your environment and team structure, an MDR solution, MSSP or even both could be the right choice.

	MSSP	MDR
Manage Firewalls, Intrusion Prevention Systems, and security infrastructure of customer choice	yes	no
24/7 Threat Detection and Response	no	yes
Team of seasoned experts available via phone, email, text	no	yes
Threat detection (IOC's, IOA's, behavior anomolies, 3rd party intelligence)	no	yes
Proactively hunts for threats on your network	no	yes
Conducts investigations	no	yes
Consultative remediation advice	no	yes
Technology included in the service	no	yes

Introducing Fidelis MDR:
Combining Industry Experts with Industry Leading Technology

Endpoint Detection and Response

Network Traffic Analysis

Cloud-based Sandboxing

Deception

Threat Intelligence

The Fidelis Difference:

Expertise

The Fidelis MDR team is comprised of expert security operations professionals, forensic analysts, incident responders, and threat hunters. Our experts have been called in to successfully run critical IR projects in response to many of the largest data breaches on record.

Technology

Fidelis MDR leverages the power of the Fidelis Elevate platform which is the only unified security solution that provides deep visibility, threat intelligence and context across complex environments to automate detection and response.

Deception

Fidelis MDR is one of the only security services that includes deception technology to lure adversaries away from critical assets to decoy environments. Fidelis Deception discovers and classifies networks and assets, providing an accurate view of the complete network.

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What Customers Are Saying

“We’re able to observe more – more aspects, more activities and more methods used during an attack. Thanks to Fidelis our security dramatically changed.”
Marek Laskowski, IT Director, DZP

Effortless implementation with immediate visibility and results

“The deployment was effortless and involved no downtime for our production network infrastructure which was a major benefit for our organization. The vendor in my own opinion went above and beyond with their training which was originally supposed to be the general administration and “how to”….
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Protect your Network with Military Grade Capabilities

“I’ve been running Fidelis Network for over 8 years and I continue to be impressed with the capabilities and improvements every day. It’s still one of the primary systems used to protect network and email traffic for many companies.”
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Highly Recommended Product and Company

“This vendor has gone above and beyond what others have done for us in the past to ensure that we are using the product to its fullest potential. They took the time to understand our unique environment and were able to deliver a solution that fits our model. Support has always been top notch and…
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Products

Fidelis Elevate™

Fidelis Network®

Fidelis Endpoint®

Fidelis Deception™

Services

Solutions

Company

Managed Detection and Response vs MSSP

Managed Detection and Response

Mdr 24/7 And The Skills Deficit

Maximizing Roi With MDR

Reducing Alert Fatigue

Reduce Risk, Respond Faster

MDR VS. Managed Security Monitoring

Introducing Fidelis MDR: Combining Industry Experts with Industry Leading Technology

Endpoint Detection and Response

Network Traffic Analysis

Cloud-based Sandboxing

Deception

Threat Intelligence

The Fidelis Difference:

Expertise

Technology

Deception

What Customers Are Saying

Effortless implementation with immediate visibility and results

Protect your Network with Military Grade Capabilities

Highly Recommended Product and Company

Fidelis Elevate^™

Fidelis Network^®

Fidelis Endpoint^®

Fidelis Deception^™

Introducing Fidelis MDR:
Combining Industry Experts with Industry Leading Technology