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Here we go again. Stress levels are rising. Colleagues are in a panic and executives want answers now. Critical alerts suggest you’ve been compromised. The question is: Where did it happen? How did the attacker get in? Are any endpoints compromised? What’s the extent of the damage? What was stolen?
Sound familiar?
Security teams face these challenges daily as thousands of alerts flicker across their monitors indicating potential incidents. Tasked with reviewing and triaging these suspected incidents, analysts are unable to quickly validate whether an incident is real or not. They receive little context and they can’t assess the potential impact.
It can take days or weeks to investigate, retrieve and analyze data about a threat. Then, time-consuming manual processes slow things even more as you toggle data back and forth between multiple security solutions to analyze your entire fleet of endpoints. What’s the result? Analysts often miss the most critical attacks or detect them long after vital data has been stolen.
Avoid the panic. Ignore the knee-jerk reaction to remove the impacted system and reimage it. Chances are that one compromised machine is just the tip of the iceberg. Wiping it clean could alert the attacker and cause them to dive deeper into your network. A better alternative is to start with this approach:
To help you get started, we’ve compiled five questions to help you think about how you can improve your incident response capabilities:
Our initial recommendations will help you gain greater visibility and intelligence about your alerts so you can detect and respond faster to critical incidents. The end goal is to help your team detect the bad guys faster – before they steal your important data.
-Jennifer Bielski, Product Marketing Manager