Fidelis Network – Hardware Support Policy
| Hardware Product / Service | End of Sale (EoS) | End of Life (EoL)* | Last Supported Version/OS |
|---|---|---|---|
| XPS Scout Laptop Dell Laptop with CommandPost and Direct software |
9/29/2014 | 9/29/2017 | Network 8.3.5 |
| XPS Low Speed Network Internal Sensors Internal 500, 250, 100, 50 |
4/30/2016 | 4/30/2019 | |
| XPS Vector Fidelis XPS Vector 1000, 500, 250, and 50 |
10/1/2015 | 8/31/2017 | XPS 8.3.5 and CentOS 5.x |
| Network Security Monitoring (NSM) / “Silent Runner” | 10/1/2015 | Through end of existing maintenance contracts | N/A |
| XPS Blade Array, Blade Sensors Direct 2500 Blade, Internal 2500 Blade |
3/31/2016 | 3/31/2021 | |
| WebWalker | 4/1/2016 | Through end of existing maintenance contracts | XPS 8.3.1 |
| Fidelis ThreatGrid Online Service | 9/22/2016 | 9/22/2016 | N/A |
| Rev F (All hardware types) | 12/31/2015 | Through end of existing maintenance contracts | Fidelis Elevate 9.3.x/CentOS 7.x |
| Rev G (All hardware types) | 12/31/2015 | Through end of existing maintenance contracts | Fidelis Elevate 9.3.x/CentOS 7.x |
| Rev H (All hardware types) | 12/31/2017 | Through end of existing maintenance contracts | 9.5.x and 9.4.x |
| Rev I (All hardware types) | 12/31/2019 | Through end of existing maintenance contracts | 9.5.x and 9.4.x |
| Rev J (All hardware types) | 12/31/2021 | Through end of existing maintenance contracts | 9.5.x and 9.4.x |
| Rev K (All hardware types) | Estimated Q2, 2023 | Through end of existing maintenance contracts | 9.5.x and 9.4.x |
Fidelis Network and Deception – Software Support Policy
| Software Version | Release Date | End of Sale (EoS) | End of Life (EoL)* |
|---|---|---|---|
| Fidelis Network and Deception v9.6.x | 3/30/2023 | ||
| Fidelis Network and Deception v9.5.x | 4/25/2022 | 3/30/2023 | |
| Fidelis Network and Deception v9.4.x | 2/9/2021 | 4/25/2022 | 3/30/2023 |
| Fidelis Network and Deception v9.3.x | 2/18/2020 | 2/9/2021 | 4/25/2022 |
| Fidelis Network and Deception v9.2.x | 3/2/2019 | 2/18/2020 | 11/29/2020 |
| Fidelis Network v9.1.x | 5/17/2018 | 3/2/2019 | 2/28/2020 |
| Fidelis Network v9.0.x | 9/25/2017 | 5/17/2018 | 3/2/2019 |
| Fidelis Network v8.3.x | 11/28/2016 | 9/25/2017 | 5/17/2018 |
| Fidelis Network v8.2.x | 4/5/2016 | 11/28/2016 | 9/25/2017 |
| Fidelis Network v8.1.x | 9/2/2015 | 4/5/2016 | 11/28/2016 |
Fidelis Endpoint – Software Support Policy
| Software Version | Release Date | End of Sale (EoS) | End of Life (EoL)* |
|---|---|---|---|
| Fidelis Endpoint v9.6 | 5/15/2023 | ||
| Fidelis Endpoint v9.5 | 6/3/2022 | 5/15/2023 | |
| Fidelis Endpoint v9.4 | 2/25/2021 | 6/3/2022 | 5/15/2023 |
| Fidelis Endpoint v9.3 | 3/10/2020 | 2/25/2021 | 6/3/2022 |
| Fidelis Endpoint v9.2 | 2/18/2019 | 3/10/2020 | 2/25/2021 |
| Fidelis Endpoint v9.1 | 5/2/2018 | 2/18/19 | 3/31/2020 |
| Fidelis Endpoint v9.0 | 10/7/2017 | 5/2/2018 | 2/18/19 |
| Fidelis Endpoint v6.1 | 11/1/2016 | 10/7/2017 | 5/2/2018 |
| Fidelis Endpoint v6.0 | 5/2/2016 | 11/1/2016 | 10/7/2017 |
| Resolution1 v5.8 | 9/14/2015 | 5/2/2016 | 11/1/2016 |
| Resolution1 v5.5 | 6/1/2014 | 9/14/2015 | 5/2/2016 |
*End of Life (EoL) denotes the last day of support for the listed hardware product/ software version. Once EoL is reached, Fidelis will not provide any bug fixes or maintenance / technical support for this release/ version.
