COVID-19 / Coronavirus

A Message to Our Customers and Partners

We are clearly in a period of time that most have never seen before. We at Fidelis Cybersecurity want you to know that we remain focused on our customers and partners while doing everything we can to protect our employees. We are undertaking the following measures for each of the following groups:

Fidelis support and service
Fidelis is fully operational. We continue to provide threat intelligence updates, customer support, and professional services to our products and customers.

Our people
We have been working to protect the health of our employees and have implemented a company-wide, work from home policy. We plan to continue remote work based on Federal guidance and facts as they change. This choice is made to minimize exposure of our workforce to COVID-19, keep them healthy, and minimize the spread of the virus.

Our resources
We realize your organization is responding to COVID-19 as well. We understand that cybercriminals may see COVID-19 as an opportunity to act. We would like to point out our Threat Research Team’s (TRT) recent blog post on malicious actor activity exploiting COVID-19, the detections we have in place for these threats, and the recommendations from our experts. Read it here.

As this situation evolves, we will do our best to support you.

It is our privilege to be your cybersecurity business partner, and please know we are always here to help. If you have any questions or concerns, please contact your Fidelis team member or the Fidelis Support Team.

Sincerely,
The Fidelis Team